Terms and Conditions
Effective Date: 21 Oct, 2025
Welcome to Fleetwood Home Improvements! These Terms and Conditions ("Terms") govern your access and use of our website https://fleetwoodhomeimprovements.co.uk (the “Site”) and our handyman services (the "Services"). By using our Site and Services, you agree to these Terms. If you do not agree, please do not use our Services.
1. Definitions
- "We," "Us," "Our" refers to Fleetwood Home Improvements, a handyman services provider based in Dave, 07523854051 or WhatsApp 07842537980, Fleetwood, FY7 6FG.
- "You," "Customer" refers to any person using our Site or Services.
- "Services" refers to the handyman services listed on [Services].
2. Scope of Services
We provide handyman services, including but not limited to those listed on [Services]. All services are subject to availability and scheduling.
3. Booking and Appointments
3.1 Service Requests
- You may request services via our Site, phone, or email.
- All service requests are subject to confirmation and scheduling.
3.2 Cancellations & Rescheduling
- You may cancel or reschedule an appointment by notifying us at least [X] hours/days in advance.
- Last-minute cancellations may be subject to a cancellation fee.
4. Pricing & Payments
- Prices for our Services are listed on https://fleetwoodhomeimprovements.co.uk or will be provided upon request.
- Payment methods accepted: [List Accepted Payment Methods].
- A deposit or full payment may be required before service commencement.
5. Refunds & Guarantees
- If you are not satisfied with our service, please contact us within [X] days of service completion.
- We offer [refunds/repairs/rework] under certain conditions, as outlined in our [Refund Policy].
6. Liability & Limitations
- While we take great care in delivering our Services, Fleetwood Home Improvements is not liable for:
- Pre-existing damage to your property.
- Delays due to unforeseen circumstances (e.g., weather, supplier issues).
- Incidental or consequential damages.
- Customers must provide safe working conditions and accurate information about the requested job.
7. Warranty Policy
We offer a [X]-day/month warranty on our Services, subject to reasonable use. Warranty does not cover:
- Damage caused by misuse, neglect, or external factors.
- Repairs or modifications performed by another provider.
For warranty claims, please contact fleetwoodhomeimprovements@gmail.com.
8. Customer Responsibilities
- Ensure access to the property at the scheduled service time.
- Secure valuables and remove obstructions from the work area.
- Provide accurate descriptions of the service request.
Failure to meet these responsibilities may result in service delays or additional charges.
9. Privacy Policy
We collect and use personal information in accordance with our [Privacy Policy]. By using our Site, you consent to our data practices.
10. Changes to These Terms
We may update these Terms periodically. Changes will be posted on this page, and continued use of our Site and Services constitutes acceptance of the revised Terms.
11. Contact Information
If you have any questions about these Terms, please contact us:
📍 Address: Dave, 07523854051 or WhatsApp 07842537980, Fleetwood, FY7 6FG
📧 Email: fleetwoodhomeimprovements@gmail.com
🌐 Website: https://fleetwoodhomeimprovements.co.uk
By using Fleetwood Home Improvements, you acknowledge and agree to these Terms and Conditions.